Terms and Conditions | Mamma Marzi

Welcome to Mamma Marzia. These terms and conditions outline the rules and regulations for using our website, participating in our cooking classes, and purchasing our products.

Company Information

"Mamma Marzia" is a trade name of Bella Cibo, a company registered in British Columbia, Canada. By using this website or purchasing our products and services, you are entering into an agreement with Bella Cibo.

By registering for our classes or using our website, you accept these terms and conditions in full. If you disagree with these terms and conditions, please do not use our website or services.

Registration, Orders, and Payment
  • All class registrations and product orders must be completed through our website.
  • Payment is required at the time of registration/purchase.
  • Prices are listed in Canadian Dollars (CAD) and include applicable taxes unless otherwise stated.
  • For class device sharing: Each registration covers one device with a maximum of two people. For additional devices or more participants from the same household, please increase the quantity when ordering.
  • For digital products (PDF cookbooks): Each purchase grants a single-user license for personal use only.
  • For physical products (aprons, printed cookbooks): Shipping times and costs will be specified at checkout.
Class Cancellation Policy

Cancellations by Mamma Marzia

If fewer than 4 participants register for a class, Mamma Marzia reserves the right to cancel or reschedule the class. In such cases:

  1. Automatic Transfer: Your registration will be automatically transferred to the next available class date for the same cooking topic.
  2. Alternative Class: If you prefer, you may choose to transfer to a different cooking class of equal value.
  3. Refund Option: If you are unable to attend any future class dates, please contact us directly to request a refund.

You will be notified of any cancellations at least 48 hours before the scheduled class time. We appreciate your understanding as this minimum enrolment ensures the best interactive cooking experience for everyone.

Participant Cancellations

  • All class purchases are final and non-refundable.
  • If you are unable to attend your scheduled class, we're happy to transfer you to a future session of equal value.
  • Transfer requests must be made at least 24 hours before the scheduled class time.
  • To request a transfer, please contact us at marzia@bellacibo.ca.
Class Participation
  • All class times are in Vancouver time (Pacific Time).
  • Please log in 5-10 minutes before the class start time to ensure your connection is working properly.
  • Classes run for approximately 1.5 to 2 hours.
  • Two days before your class, you will receive an email with:
    • Ingredient list
    • Equipment list
    • Recipe and preparation instructions
    • Zoom link for the class
Recording and Content Usage
  • Class recordings will be provided to participants after the class.
  • Recordings are for personal use only and may not be shared, distributed, or reproduced without written permission.
  • By participating in our classes, you grant Mamma Marzia permission to capture your image and voice during the session for internal quality control and potential promotional purposes.
  • If you do not wish to be recorded, please keep your camera off during the session.
Technical Requirements
  • Participants are responsible for their own internet connection and device functionality.
  • We recommend a stable internet connection and a device with a camera and microphone for the best interactive experience.
  • Mamma Marzia is not responsible for technical difficulties on the participant's end that may affect class participation.
Recipe and Product Usage
  • All recipes provided during classes, through our website, or in our cookbooks are for personal use only.
  • Recipes and cookbook content may not be reproduced, distributed, or used for commercial purposes without written permission.
  • Digital products (PDF cookbooks) may not be shared, redistributed, or resold.
  • Product designs, including our aprons and cookbooks, are protected by copyright and may not be reproduced without permission.
Returns and Refunds for Physical Products
  • We want you to be completely satisfied with your purchase.
  • If a physical product (such as an apron or printed cookbook) arrives damaged or defective, please contact us within 7 days of receipt at marzia@bellacibo.ca with photos of the damage.
  • We will arrange for a replacement or refund at our discretion.
  • Digital products (PDF cookbooks) and cooking classes are non-refundable once purchased.
  • Pre-order sales for upcoming cookbooks are non-refundable after processing but may be transferred to another recipient as a gift.
Shipping
  • Physical products are shipped to addresses within Canada and the United States.
  • Shipping times and costs will be calculated at checkout.
  • Mamma Marzia is not responsible for delays due to customs, postal service issues, or incorrect delivery information provided by the customer.
  • For international shipping inquiries, please contact us directly.
Limitation of Liability and Indemnity

Limitation of Liability

Bella Cibo and its representatives, including Mamma Marzia, shall not be held liable for any indirect, consequential, special, incidental or punitive damages related to your use of the website, participation in cooking classes, or purchase of products. This includes, but is not limited to:

  • Personal injury or property damage resulting from following recipes or instructions
  • Allergic reactions to food ingredients
  • Technical failures during online classes
  • Shipping delays or damage to products during transit
  • Errors or inaccuracies in recipe content

Our total liability for any claim arising from our products or services shall not exceed the amount paid by you for the specific product or service giving rise to such claim.

Indemnification

You agree to indemnify, defend and hold harmless Bella Cibo, its owner(s), employees, contractors, and representatives from any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable legal fees) arising from:

  • Your violation of these Terms and Conditions
  • Your use of our website, products, or services
  • Your violation of any rights of a third party
  • Your conduct in connection with the website, products, or services
Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Province of British Columbia, Canada, without regard to its conflict of law provisions.

Modifications to Terms and Conditions

Mamma Marzia reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services after any changes indicates your acceptance of the modified terms and conditions.

Contact Information

For questions about these terms and conditions or to request changes to your registration, please contact us at:

Email: marzia@bellacibo.ca
Website: www.mammamarzia.ca

Privacy Policy | Mamma Marzia

This Privacy Policy explains how Mamma Marzia collects, uses, and protects your personal information when you use our website or participate in our cooking classes.

Information We Collect

We may collect the following information:

  • Name and contact information including email address
  • Billing and payment information
  • Demographic information such as postal code and preferences
  • Other information relevant to customer surveys or offers
  • Technical information about your device and internet connection when you visit our website
How We Use Your Information

We use your information to:

  • Process your class registrations and payments
  • Send you information about your upcoming classes
  • Provide you with the best possible cooking class experience
  • Improve our products and services
  • Send promotional emails about new classes, special offers, or other information we think you may find interesting
  • Contact you for market research purposes
Security

We are committed to ensuring that your information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Cookies

Our website may use cookies to enhance your experience. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.

Links to Other Websites

Our website may contain links to other websites of interest. Once you use these links to leave our site, we do not have control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at marzia@bellacibo.ca.
  • We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.
Access to Your Information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at marzia@bellacibo.ca.

Corrections

If you believe that any information we are holding about you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.

Last Updated: March 28, 2025

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